Medicaid Community Engagement Services

As Community Engagement and work requirements reshape Medicaid, states need a trusted partner who can translate complex mandates into clear, workable solutions.

With decades of experience, advanced technology, and proven operational expertise, we can help states stay compliant, reduce administrative burden, and maintain coverage for eligible members. 

Key to our approach is empowering members with simple, accessible tools that make it easier to meet the requirements, pursue employment, and improve their overall health and wellbeing.

Our Community Engagement solution combines advanced technology with wrap‑around services and customer service support. Designed especially for cases where data matching alone isn’t enough, it integrates smoothly with existing state Medicaid systems and third‑party partners.

At its center is a mobile‑first, self‑service portal where members can easily report activity hours, request exemptions, and upload documentation directly from any device. States can electronically verify information with employers or community organizations to reduce fraud, waste, and abuse.

The portal also offers a Job Board to help members search for employment opportunities and a Digital Health Risk Assessment that identifies the health and social supports they may need to enter the workforce or engage in community activities.