What is health technology & enterprise modernization?

It involves upgrading health IT infrastructure, integrating new technologies, improving data sharing, and modernizing workflows so that government health agencies operate more efficiently and deliver better care.

How does Maximus speed up healthcare service delivery using AI and automation?

Maximus enables effective and efficient critical healthcare service delivery by leveraging technologies including automation, intelligent document processing and AI-powered nurse triage. For CMS, automation accelerates complex dispute resolution by reducing manual reviews and providing real-time insights that improve program integrity. For the VA, Maximus developed a proprietary, AI-powered Medical Records Processing System that leverages AWS GovCloud, Terraform, and AI Optical Character Recognition (OCR) technology (Amazon Textract). Together, these innovations reduce wait times, increase accuracy, and make healthcare services more responsive.

What does modernization look like for health IT infrastructure?

Modernization includes reducing technical debt, adopting secure, cloud-friendly systems, improving interoperability, and enhancing workforce capacity to support new clinical tools and data flows.

How is cybersecurity handled when modernizing health technology?

Security is built into modernization efforts with compliance-aware cloud solutions, strong protection for sensitive health data, and balancing innovation with rigorous cybersecurity protocols.

Federal Health Technology & Enterprise Modernization

We support federal government agencies in modernizing health programs and infrastructure through robust business solutions, advanced analytics, and innovative technology.

Transforming health IT for evolving healthcare needs

We partner with federal health agencies to integrate emerging technologies that streamline operations, reduce backlogs, and enhance customer experiences. Our experts in data science, software development, and cybersecurity support modernization efforts in IT infrastructure, data integration, security, workforce capacity, and compliance—delivering adaptable, efficient, and secure solutions.

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How AI and Total Experience are powering smarter government service delivery

Explore how federal agencies are using AI, cloud technology, and Total Experience strategies to transform service delivery. Learn how agencies are becoming faster, more efficient, and more citizen-centered—while building trust in a digital age.

Discover smarter service delivery

Supporting HRSA’s vision for a modernized organ procurement and transplantation network

Maximus is proud to support HRSA and its government partners in the modernization of the Organ Procurement and Transplantation Network (OPTN). By completing initial assessments and analyses for this multi-year initiative, we’ve helped lay the foundation for a more efficient, transparent, and equitable system. This milestone marks the first phase in a collaborative public-private effort to strengthen the OPTN and expand access to life-saving organ transplants.

Learn more about the OPTN modernization effort

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Our advanced technology capabilities

Cybersecurity

Modernizing legacy systems and software is vital to reducing technical debt, enhancing customer experiences, and accelerating the delivery of clinical services. As federal health agencies look to digital transformation, balancing modernization needs with heightened cybersecurity protocols is key.

AI and advanced analytics

We develop tailored analytics platforms to enable data sharing and use health data to inform decision-making, improve health outcomes, streamline operations, and drive innovation in the evolving landscape of health and clinical care.

Cloud services

We provide tailored cloud solutions that leverage our deep expertise and knowledge of government operations, policies, and compliance requirements to address health agency needs.

Digital modernization services

By interlinking digitally powered clinical services and solutions, we improve data sharing and interoperability and a whole health view to deliver personalized whole health experiences for better outcomes.

Clickthrough: A total user experience podcast

The Clickthrough podcast brings you expert perspectives from Maximus leaders and distinguished guests on the latest in technology and customer experience. Each episode explores practical strategies, real-world success stories, and forward-looking innovations to help federal agencies deliver better, faster, and more connected services.

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AI and automation for better health outcomes

Learn more about our AI and automation services

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Leveraging automation to streamline independent dispute resolution

Maximus leveraged AI and automation to streamline the CMS Independent Dispute Resolution (IDR) process, cutting decision times from weeks to two business days and processing more than 700 cases daily. This federal healthcare solution improves outcomes by r

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Maximus expands intelligent healthcare with AI-powered nurse triage solution

Maximus introduced an AI-powered nurse triage solution—leveraging Bingli’s clinical decision‑support tools within a secure, FedRAMP‑moderate environment—that delivers 24/7 digital triage with 30–50% faster response times and over 90% diagnostic accuracy, e

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Transforming Veteran services through innovation

Maximus is empowering federal Veteran services modernization by leveraging AI, cloud, and digital transformation to streamline benefits, enhance access, and deliver better outcomes for veterans, caregivers, and agencies alike.

Explore how we’re shaping the future of Veteran care

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Contact us

At Maximus, we understand it takes the right strategies together with the right technologies to deliver impactful outcomes and exceptional customer experiences. We are dedicated to providing our federal government customers with innovative services and solutions that are delivered with agility and scale. We are committed to moving people and technology forward.

Get in touch

Join our team

Join our team and be part of delivering federal technology solutions that empower government agencies across health, civilian, and defense. At Maximus, you'll drive innovation, impact public service, and help shape the future of government.

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