As the executive managing director of state and local digital government solutions at Maximus, Robert Knapp is spearheading our initiatives to revolutionize how people interact with government and access public services. People expect as seamless experience across all touchpoints, from mobile apps to websites. By leveraging technology-enabled engagement strategies, state governments can create a unified and accessible experience for everyone.
With a long career deeply rooted in driving digital transformation and modernizing programs for the public sector, Robert's leadership at Maximus focuses on delivering innovative technology and solutions that foster a better customer experience. He draws on his two decades of experience in improving community wellbeing through technology for state governments, including work in Indiana and Kansas.