NAMD

Medicaid leaders are balancing growing demands with limited resources and little room for disruption. At NAMD, five priorities stood out:

1. Community engagement is moving into operations. States need to manage outreach, verification, exemptions, calls, and appeals while balancing capacity.
2. Every investment must prove its value. States need solutions that address immediate needs, reduce burden, leverage existing infrastructure, and deliver measurable return on investment.
3. Program integrity remains a critical priority. States are seeking integrated approaches that improve accuracy, reduce fraud, waste, and abuse, control costs, and strengthen accountability.
4. Modernization is becoming more pragmatic. AI, automation, and interoperability need to solve real operational challenges, not simply introduce new technology.
5. Funding must translate into results. From rural health transformation to 1115 demonstrations, states need to connect investments to meaningful improvements in access and outcomes.

The common thread: States need practical ways to make progress without adding unnecessary cost, burden, or complexity.

Medicaid solutions to advance accuracy, program integrity, and quality of care

Medicaid agencies are facing significant program changes while continuing to deliver essential services to the people and communities they serve. As a trusted partner to government, Maximus brings deep Medicaid experience, operational expertise, and technology-enabled solutions to help states implement new federal requirements while improving experiences for members, providers, and staff.