Ohio advances UI system modernization with Maximus IV&V support

Ohio recently launched a two-year initiative to strengthen its Unemployment Insurance (UI) program by upgrading the current legacy system to support end users, including state employees and UI claimants. The state’s modernization effort will deliver an enhanced customer experience and streamlined access for state employees, reduce the need for manual data input, and provide greater operational transparency.

We were selected by the Ohio Department of Job and Family Services (ODJFS) to support this initiative by providing Independent Verification and Validation (IV&V) services for the UI system modernization.

We bring our decades of experience providing independent oversight and advisory services for state modernization projects and a strong track record as a trusted partner, providing objective insights that help government agencies deliver high-quality systems and measurable results for the communities they serve.

                      Rick Sankey | Senior Managing Director, Maximus

As the IV&V partner for this initiative, we’re providing objective, third-party oversight throughout the project lifecycle to help ensure the system meets program requirements and supports a modern, streamlined experience for claimants and employees. The services we deliver help ensure that the new UI system adheres to federal and state requirements, as well as follows industry standards and best practices.

Our IV&V professionals support quality management by conducting risk assessments, sharing findings, and providing actionable recommendations that enable agencies to manage risk effectively and make informed decisions.

As part of this initiative, our oversight offers objective insights on progress, risks, and trade-offs, boosting ODJFS’s confidence in modernization investments. ODJFS expects the new system to be operational by late 2026.

Learn more about how we support state modernization initiatives.