GX by Maximus

Transforming your customer engagement

Consumers expect the same kind of engagement they receive from the world’s leading consumer brands — in other words, fast, seamless, and personalized. To meet these expectations, governments must transform their technology and operations to reimagine the customer experience. Partnering with Maximus can help you stay one step ahead.

Learn more about GX by Maximus

Reimagine the ultimate government-customer experience

Maximus is creating a new vision for customer engagement that leverages human insight, domain expertise, and agility. Download our eBook to learn how we're transforming the government experience.

Download the GX by Maximus eBook
Image of GX ebook cover

Introducing GX by Maximus

A trusted partner, we're collaborating with governments to keep pace with the rising expectations of consumers and employers to improve engagement across state and local agencies.

Reinventing how government delivers an enhanced customer experience

GX by Maximus is rooted in our passion to help government serve people. Leveraging the latest tech innovations, we help federal, state, and local government agencies deliver a full spectrum of services. The Maximus approach delivers a customer experience that is fast, seamless, and personalized, matching the engagement expectations of global consumer brands.


Our people-first approach is at the core of how we help government enhance the customer journey. We go beyond transactions, using automated, self-service tools to build relationships to better serve people when, where, and how they want.

Unmatched expertise

When it's time to transform your agency operations, having an experienced partner makes all the difference. For more than 40 years, we have been driving innovation in government to deliver unified customer engagement across all digital and human touchpoints.

Agile and scalable

At every level of government, we are helping agencies respond and adapt to customers' evolving expectations, driving greater efficiency through self-service and reduced program costs.

Learn about our solutions

Featured Insights