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We empower innovation, strategically identifying modernization opportunities that advance business and technology capabilities, accelerating the delivery of modern, secure, and trusted digital services that support American taxpayers.

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Video: Modernizing the taxpayer experience with IRS

At the IRS, the taxpayer experience blends an empowered workforce and advanced technologies. In a recent GovCIO GovFocus webcast, Karen Howard, Director, Office of Online Services, IRS, and Elizabeth McCarthy, Senior Director, IRS Digital and Technology, Maximus, take a closer look at why business processes, automation, recruiting and retention, and data analytics are key to continuously modernize citizen experiences and improve digital services.

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Article: The role of trusted Advisory and Technology Councils in successful transformation

In the dynamic landscape of federal IT, leaders are often navigating through a maze of advanced technology, intricate processes, and diverse human elements. Despite these hurdles, government remains steadfast in their commitment to transformation initiatives. As federal agencies, including key financial services entities like the IRS, continue to prioritize modernization to enhance operational efficiency, adaptability, and effectiveness, the role of trusted Advisory and Technology Councils becomes increasingly pivotal.

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eBook: Cybersecurity’s Future Relies on Automation

The threat landscape is evolving at a speed too fast for humans alone. With more cyber attacks, large-scale supply chain vulnerabilities, and advanced ransomware threats, organizations must use automation to keep their security up to speed with the rate of change. This ebook explores why automation is no longer a reward at the end of digital transformation journeys, but an enabler to mature IT modernization and security.

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