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  1. Maximus
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  3. NASBO

NASBO

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Date & Time

Oct 01, 2025 - Oct 03, 2025

Event Details

The National Association of State Budget Officers advances state budget practices through research, policy analysis, education, and knowledge sharing. We're proud to continue to be a sponsor and supporter of NASBO.

We know states are facing challenges and opportunities. We're ready to help.

We believe government is about getting the right services to the right people at the right time. Whether it’s case management, contact centers, eligibility and enrollment, clinical assessments, consulting, or other functions, we bring the technology and workforce capacity to help design and deliver services in a cost-effective and results-oriented manner.

Helping states prevent SNAP errors

States are deeply committed to delivering SNAP benefits accurately and on time. Yet many work to reduce error rates with limited technology and resources to prevent them.

Our proactive, AI-powered Quality Assurance solution complements and strengthens states' existing error reduction efforts by: 

  • Preventing errors before they occur
  • Combining predictive analysis to identify high-risk cases with real-time case file analysis
  • Detecting inconsistencies and flag issues so corrections can be made before benefits are issued

We're ready to help states catch errors earlier, reduce rework, and improve outcomes for recipients.

Let's talk solutions

Navigating what's next in Medicaid

We bring the technology and expert support that states need to transition policy into practice. We’re ready to help Medicaid programs respond fast, stay compliant, and provide exceptional service to their members.

See our support for states
Five state Medicaid leaders seated at a conference table discuss new program requirements

New options to solve today's challenges

  • When state programs need to find efficiencies, we help them do it while maintaining program quality, integrity, and impact.
  • When programs face surges or backlogs, we rapidly scale to meet demand and help them avoid financial penalties.
  • When programs receive complaints of long hold times and too many call transfers, we improve customer experience.
  • When program reports show that people are waiting too long for services, we use intelligent automation and leading-edge technology to deliver services faster.

As budget pressures and hiring challenges persist, states need new approaches for delivering services to eligible people.

Learn how we can help

See our work in action

Family surrounds a young girl leaning over to blow out candles on a birthday cake

Integrating eligibility support across programs in Texas

Happy woman sits in office, holding tablet, and smiling into the distance as she props her fist under her chin

Empowering DC residents to achieve self-sufficiency

Woman uses mobile phone to scan a sheet of paper in her other hand

Accelerating New York’s enrollment process with digital document uploads

Provider smiles at an older Medicaid patient as she prepares to use her stethoscope to check her heart.

Strengthening Ohio’s provider networks with centralized credentialing

Father and daughter hold hands while they walk down a grocery store aisle to purchase food with replacement SNAP benefits.

Delivering a rapid response to SNAP replacement support in Texas

Caregiver helps an older man move from sitting on his bed to standing at home

Streamlining the path to home and community-based care in Pennsylvania

Father uses phone and laptop while holding daughter on lap in the kitchen

Using AI to deliver better customer experience in Michigan

A man with a visual impairment uses a mobile device to select health insurance coverage through a government website. He holds the device with both hands in front of him, his face pointed down, and his eyes closed.

Ensuring a more accesible digital experience in California

State and local government solutions

Across all 50 states and D.C., we help agencies accelerate service delivery to address challenges and move people forward.

Explore our solutions

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Doug Howard
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Maret Freeman
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A trusted advisor during fiscal challenges

We understand the need to optimize and modernize, meet federal requirements, and be fiscally responsible. When you face funding cutbacks and limited revenue growth, we examine your costs so you can make informed decisions. 

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We simplify complexity — so government agencies can focus on what matters. Through optimized processes, intelligent technology, and enhanced customer experiences, we help agencies deliver services that support economic stability and strengthen communities.

Explore our perspectives

Helping states find efficiencies
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See how supporting state and contracted staff with intelligent automation brings efficiency and responsiveness to programs. 
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