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Danielle Valdes-Jimenez

Employer Engagement Manager, New Hire Reporting and Employer Services

As Outreach Manager for the New Hire and Employer Services practice, Danielle Valdes-Jimenez partners with clients, project management, and executive management to design outreach plans, objectives, and initiatives while driving the use of scientific theory and research to enhance all communications. She was instrumental in forming Maximus 360 Employer Engagement, an outreach strategy that uses behavioral nudges to drive compliance with new hire reporting laws. This outreach strategy changed employer engagement from a relationship of enforcement to cooperative trust among employers, increasing project metrics across the board.

Danielle also creates outreach campaigns that promote all forms of child support reporting, electronic reporting method usage, and rapid outreach requests such as email blasts to inform employers of essential program changes. She finds innovative ways to keep employers engaged, such as virtual employer events and interactive online training. And she utilizes engagement skills to create team cohesion among projects at Maximus to serve multiple clients with varied needs across the nation.

Danielle holds a bachelor’s degree in anthropology from Athabasca University and two associate’s degrees in human services and Spanish studies from Santa Fe Community College. She is the founder of Mochilas Para Los Niños (Backpacks for Children), a nonprofit organization to benefit school children in Guatemala.