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Rachel Zietlow, PMP

Vice President, Workforce Services

Ms. Zietlow is a Vice President with the Maximus Workforce Services Practice. She has 15 years of experience in delivering government programs, including significant expertise managing the start-up and implementation of projects. Ms. Zietlow has been instrumental in helping standardize the Company’s operating procedures, and her strong leadership has helped states avoid significant federal penalties. She currently oversees and manages all Tennessee, Wisconsin and Ohio Workforce Services contracts, including operational, financial and contractual responsibilities. Ms. Zietlow holds a B.A. in Political Science from the University of Wisconsin-Madison and is a certified Project Management Professional.

Rachel Zietlow, PMP's Insights
Video | Nov 17, 2018

Create person-centered solutions through Customer Centered Design

Customer Centered Design, or CCD, is a new design methodology that helps put your customer at the center of your solution. The approach makes certain you take time to understand the needs of your stakeholders and build solutions they tell you are needed. Maximus Vice President of Workforce Services Rachel Zietlow explains how CCD works and why it is a fresh and effective approach to deliver better, customer-endorsed solutions.

Image of Rachel Zietlow.
Image of Rachel Zietlow.