Welcome NCSL Members

We are the bridge between people and services

August 14-16 │ Indianapolis, Indiana │ Booth #635

At Maximus, we serve as the bridge between people and services. As a leading provider of health and human services, we deliver on the promise of client-focused innovation, operational excellence, and people-first design. From helping states tackle staffing shortages, SNAP backlogs, and Medicaid redeterminations to connecting the unemployed and underemployed with resources, training, and meaningful work, we serve as the bridge between people and the services they need to thrive.

Image of daughter kissing her mothers cheek

End-to-end solutions designed to help states advance their vision for the future.

Unemployment and workforce support

The past three years have forever changed the way employment support is delivered — from the way states process UI claims, to the way employers find workers, to the way job seekers approach work. Today, states are laying out a new vision to support job seekers and employers, utilizing funding from a variety of sources including TANF, SNAP, and WIOA. As government’s go-to partner for changing the status quo, we’re uniquely equipped to turn ideas into reality.

Learn how we’re helping people get back to work

Workforce support for state governments

States are facing a very real worker shortage, driven in part by retirements but more fundamentally as a result of changing work-life priorities precipitated by the pandemic. Now that the public health emergency is officially over, programs such as Medicaid must resume regular eligibility and enrollment operations, leaving states with a backlog of redeterminations and recertifications to tackle — all with less staff to do the work. We can help you build a flexible, “blended workforce” that adapts to your changing needs. Stop by our booth to learn more.

Medicaid unwinding

After a three-year pause, states are resuming the recertification of Medicaid and CHIP eligibility for over 91 million people nationwide. Helping millions of Medicaid ineligible individuals find and enroll in affordable health coverage is critical to ensuring they retain access to healthcare. We have the experience to help states navigate the process from start to finish.

Discover how we are helping

Digital government services

By putting the consumer at the core of government interactions, we help agencies deliver a personalized all-of-government experience that achieves greater program efficiencies and contributes to deeper trust of state government. Our solutions apply a people-first approach to understand what drives consumers' needs and pain points, to ultimately help them achieve their goals.

Read about our digital government services

Join our session: New strategies for an evolving workforce

Monday, August 14 | 10:30 – 11:45 a.m. | ICC, Level 1, 134-136

From resignations to reshuffles, burnout, and expanded digitalization – predicting workforce trends seems more complicated than ever in the wake of the pandemic. Join us as we examine the workforce paradox of not enough workers to fill jobs and jobs of the future that require more skills and training. How can states address this ever-changing labor market?


Jennifer Sherer, Director, State Worker Power Initiative, Economic Policy Institute
Doug Howard, Senior Vice President, U.S. Services

Image of a business professional meeting

Veterans Evaluation Services

Veterans Evaluation Services (VES), a Maximus company, helps Veterans and transitioning service members receive the benefits they’ve earned through efficient and accurate medical disability examinations.

VES clinicians have helped hundreds of thousands of Veterans by providing high-quality, timely reports based on objective medical evaluations. VES maintains a 98% Veteran satisfaction rating, the highest Veteran approval rating in the industry.

Learn more about VES
Image of three diverse veterans

Rethinking the customer experience to create a better government experience

People interact with government agencies very differently than they do with the private sector. Build on today’s typical customer experience to create a better government experience ─ GX by Maximus.

Learn how GX by Maximus can help you

Meet our team at the NCSL Legislative Summit

David Casey

Senior Vice President, Government and Public Relations, Marketing, and Business Development

Connect on LinkedIn

Doug Howard

Senior Vice President, U.S. Health and Human Services

Connect on LinkedIn

James Miller

Strategic Solutions, Office of the CEO

Connect on LinkedIn

Tony DeFalco

Vice President, International Services and Security Compliance, Veterans Evaluation Services, a Maximus company

Connect on LinkedIn

Lisa Simmons

Lead Vice President, Family, and Economic Impact

Connect on LinkedIn

Martin Baker

Vice President, U.S. Sales Lead, East

Connect on LinkedIn