Rochester, NY

At Maximus, you have the opportunity to work with passionate people, take on new challenges, and make a big impact. We offer flexible schedules, competitive pay rates and ample growth opportunities.

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Customer Service Representatives

Our employees in Rochester, NY, use their passion for helping people by providing healthcare information to millions of New York Residents who need to maneuver through complex healthcare plans. Our customer service representatives (CSRs) deliver this vital information to callers by phone and assist customers with the application process and plan selection.

Very competitive hourly rate of pay for our Non-Bilingual & Bilingual Spanish positions!

PLUS, a $1,500 Retention Bonus*

*Terms and conditions apply.

View open CSR positions
  • Referral campaign

    Want to win a Maximus backpack stuffed with Maximus items and 10 Maxrewards points?

    • Refer a person to a non-exempt direct hire position through our external link here
    • Have your referral list your name on their online application
    • Once they officially apply you are entered to win - it's that simple!
    • Each visible candidate referred will count as 1 entry into the raffle
    • There is no limit on the amount of referrals you can make
    • Multiple winners randomly drawn

  • Rochester Site Details and Perks
    • Comprehensive paid training, promotional and bonus opportunities
    • Variety of full-time shifts that meet lifestyle and family goals
    • Large break rooms with vending machines, microwaves, and FREE coffee and tea
    • Fun work environment and employee engagement activities
    • Easy commute with free parking, and bus route conveniently located near site