Advancing Digital First Healthcare

Our digital first approach brings new capabilities in advanced technology and customer experience to increase access, personalization, quality of service and enhance continuity of care for better health outcomes and improving our nation’s readiness.

A doctor on a tablet.

Creating better outcomes for clients and beneficiaries with flexibility, technology, scale, and human connection with:

Man on laptop.

Eligibility and enrollment

Eligibility and enrollment service delivery

Female soldier getting a medical exam.

Medical assessments

Medical assessments, reviews and examinations

Doctor working on laptop.

Health benefits

Health benefits management and appeals

Woman on medical app on phone.

Total experience management

Total experience management

Digital health data protection graphic.

Health information technology

Health information technology

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Our work in action

Scale, expertise, and insight to engage and create connections

180+ million

Citizens served annually through self-service and human support

 

15+ million

Number of citizen interactions daily in multiple modalities

1+ million

Number of exams conducted annually

35,000+

Exams scheduled a week

8,000+

Board-certified providers

15+

Years as a Quality Improvement Organization (QIO) - like agency

Maximus credentials verification services are structured to be consistent with NCQA credentialing standards, and Maximus is currently certified in all 11 verification services, including:

  • Certification in Application and Attestation Content
  • Certification in Application and Attestation Processing
  • Certification in DEA
  • Certification in Education and Training
  • Certification in Malpractice Claims History
  • Certification in Medical Board Sanctions
  • Certification in Medicare/Medicaid Sanctions
  • Certification in Ongoing Monitoring of Sanctions
  • Certification in Verification of Board Certification
  • Certification in Verification of Licensure
  • Certification in Work History

Maximus has been granted “Full” accreditation by URAC in the following areas:

Maximus Federal Services, Inc.

Maximus is proud to be recognized as a VETS Indexes 5 Star Employer in the 2024 VETS Indexes Employer Awards. This marks the third consecutive year we have been honored by VETS Indexes for our commitment to supporting veterans and military-connected individuals. We’re proud of our dedication to recruiting, hiring, retaining, developing, and supporting military personnel and their families and fostering an inclusive workplace that values the unique skills and experiences they bring to our organization.

Maximus is honored to be recognized as a Top Veteran Employer by Military.com in 2024. This accolade is a testament to our steadfast dedication to veteran employment and the success of our initiatives to integrate veterans into our workforce. Our approach, grounded in understanding and respect for military service, has been central to our identity for over 40 years of public service partnership.

Thought Leadership

woman looking at table and cell phone for health information
Article

The future of whole health is predicated on the personalization of care

Medicine doctor using digital healthcare
Article

A digital-first strategy to revolutionize military health services

Our experts

Kelley Harar, Vice President, Federal Health

Kelley Harar

Vice President, Military Health

Alex Dixon

Senior Principal
Barbara Keating, Managing Director, Federal Health

Barbara Keating

Senior Director, Solution Strategist
Christen MacMillan, Senior Director, Federal Health

Christen MacMillan

Medical Services Market Lead
Chris Clough, Vice President, Health

Chris Clough

Vice President, Federal Health