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Military health programs integrate clinical, operational, and technology systems to support the health and readiness of service members, veterans, and their families. Through coordinated execution, secure and interoperable platforms, and scalable care models, these programs enable resilience, rapid responsiveness, and uninterrupted mission performance.

Military Health Services

Eligibility and enrollment

Eligibility and enrollment service delivery

Medical assessments

Medical assessments, reviews and examinations

Health benefits

Health benefits management and appeals

Total experience management

Total experience management

Health information technology

Health information technology

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Maximus partners with federal health agencies to improve outcomes through innovation, technology, and deep program expertise.


Technology supporting military health

Technology enables continuity of care, secure data sharing, and operational readiness across military health programs. Interoperable systems provide real-time access to patient data, while strong cybersecurity and resilient infrastructure protect sensitive information and prevent disruptions—supporting coordinated care and a mission-ready force.

AI & advanced data analytics

Through robust and responsible AI, we are transforming data into insights and action. Our approach to responsible AI focuses on helping government serve the people.

Cloud services

Our cloud infrastructure services are designed for federal agencies to overcome data silos and align with the need for an integrated digital landscape.

Cybersecurity services

We provide agencies with full spectrum cybersecurity services and technology solutions that ensure cyber-attack prevention for their operations infrastructure and data systems.

Data management services

Our data-management solutions ensure seamless integration across various platforms, providing real-time analytics/analysis and predictive modeling all while prioritizing the security of your data.

Supporting a mission-ready military and Veterans’ health with personalized care experiences

A discussion on strategies to support a mission-ready military and Veteran's Health by enhancing health services, improving care delivery, and advancing system readiness across the continuum of care.

Read the article

Health IT transformation

Dr. Kathy Spangler shares insights on modernizing federal health IT to strengthen interoperability, enhance provider efficiency, and improve patient outcomes across agencies such as DoD and VA.

Watch the interview

The digital front door: A cornerstone of CX for federal health agencies

Explore how agencies can integrate advanced technologies to create seamless, personalized experiences for beneficiaries, caregivers, and providers.

Download the eBook

How do agencies modernize military health systems?

Dr. Jennifer Garrison of Maximus highlights how the Defense Health Agency is modernizing military healthcare by delivering more personalized, tech-enabled services. Initiatives like telemedicine, next-gen electronic health records, and portable medical devices aim to improve both readiness and patient outcomes.

 

Watch the full interview

 

Artificial intelligence strengthening military health

Artificial intelligence strengthens military health services by advancing readiness, resilience, and responsiveness. AI-driven insights support faster clinical decisions, smarter resource allocation, and real-time visibility across care settings—helping ensure mission-ready medical operations in dynamic environments.

Using AI to revolutionize Veterans' benefits

See how AI is transforming Veterans’ benefits—making services faster, more accurate, and more personalized to better serve those who served.

Explore how AI accelerates service

Using agentic AI platforms to reshape federal health program delivery

Federal health leaders discuss how agentic AI can modernize program delivery through smarter operations, stronger data governance, workforce readiness, and human-centered implementation at scale.

Explore agentic AI in action

Reducing costs through integration and automation

This article explores how prioritizing system integration and intelligent automation helps agencies reduce operational costs, eliminate inefficiencies, and improve overall service delivery performance.

Learn how integration and automation reduce costs

Nurse triage advice and assessments

To effectively and efficiently improve health outcomes anytime, anywhere, Maximus has partnered with Bingli, the only AI solution fully licensed to use Schmitt-Thompson protocols. Bingli's solution is a one-of-a-kind, AI-powered, advanced diagnostic reasoning digital solution, sitting inside a Maximus I4 JAB. The secure solution provides high-quality triage 30% faster with actionable insights to nurses, doctors, and licensed medical professionals fingertips with over 95% accuracy. This means faster, more intelligent clinical decision support and care navigation for providers and patients.

Learn more about Bingli

Security, compliance, and data protection

Protecting military health environments requires strict adherence to federal security standards, privacy mandates, and evolving compliance requirements. A proactive risk management framework — grounded in continuous monitoring, governance, and zero trust principles — helps defend sensitive health data, reduce vulnerabilities, and maintain trust across the broader defense ecosystem.

Protecting DOD against increasing cybersecurity threats

Maximus partnered with the Department of Defense to strengthen cybersecurity defenses and ensure compliance with rigorous federal standards. The engagement enhanced data protection, improved security operations, and safeguarded mission-critical systems.

Strengthen compliance and security

Strengthening security with improved data management and cybersecurity

Explore how federal agencies can strengthen security through integrated data management and proactive cybersecurity strategies. It highlights the importance of protecting sensitive information while enabling secure, mission-focused digital transformation.

Explore data security strategies

Credentials & recognitions

Maximus credentials verification services are structured to be consistent with NCQA credentialing standards, and Maximus is currently certified in all 11 verification services, including:

  • Certification in Application and Attestation Content
  • Certification in Application and Attestation Processing
  • Certification in DEA
  • Certification in Education and Training
  • Certification in Malpractice Claims History
  • Certification in Medical Board Sanctions
  • Certification in Medicare/Medicaid Sanctions
  • Certification in Ongoing Monitoring of Sanctions
  • Certification in Verification of Board Certification
  • Certification in Verification of Licensure
  • Certification in Work History

Maximus has been granted “Full” accreditation by URAC in the following areas:

Maximus Federal Services, Inc.

Maximus is proud to be recognized as a VETS Indexes 5-Star Employer in the 2025 VETS Indexes Employer Awards. This marks the fourth consecutive year we have been honored by VETS Indexes for our commitment to supporting Veterans and military-connected individuals. We’re proud of our dedication to recruiting, hiring, retaining, developing, and supporting military personnel and their families and fostering an inclusive workplace that values the unique skills and experiences they bring to our organization.

Maximus is honored to be recognized as a Top Military Friendly Employers by Militaryfriendly.com in 2025. This accolade is a testament to our organization’s commitment, effort, and success in creating sustainable and meaningful benefits for the military community. Our approach, grounded in understanding and respect for military service, has been central to our identity for over 40 years of public service partnership.

Maximus is honored to be named a 2025 Veteran-Friendly Employer by U.S. Veterans Magazine. This recognition reflects our ongoing commitment to supporting Veterans, service members, and military families. We’re proud to foster a workplace culture that values their contributions and creates opportunities for long-term growth and success.

Our work in action

Scale, expertise, and insight to engage and create connections

181+ million

Citizens served annually through self-service and human support

15+ million

Number of citizen interactions daily in multiple modalities

1+ million

Number of exams conducted annually

35,000+

Exams scheduled a week

8,000+

Board-certified providers

15+

Years as a Quality Improvement Organization (QIO) - like agency

Our experts

Kelley Harar

Vice President, Military Health

Alex Dixon

Senior Principal

Barbara Keating

Senior Director, Solution Strategist

Christen MacMillan

Medical Services Market Lead

Chris Clough

Vice President, Federal Health

Dr. Jennifer H. Garrison

Senior Healthcare Executive

Dr. Kathy Spangler

Senior Healthcare Executive

Be part of our provider network

Join a world-class network of medical professionals delivering essential services that support major government health programs. As a Maximus provider, you’ll perform expert evaluations that help individuals access the care and benefits they rely on. We’re seeking dedicated clinicians who want meaningful work, flexible opportunities, and the chance to make a real impact.

Apply now